How to avoid car import scams

Warning signs

• A price far below every other offer, with pressure to pay today "before someone else does".
• Bank or MoMo details that change, or that arrive by WhatsApp or email instead of on an invoice. A common trick: a message that looks like your dealer's, saying "our account has changed".
• Payment to a personal account, or to a name different from the company.
• No phone number that answers, no office address, or a website or page set up only recently.
• Photos without a VIN or lot number, or a refusal to share them, so you can't check the car exists.
• Gift cards, crypto or money transfer to a third party as the only way to pay.

Safe habits

• Call to confirm before every payment, on a number you already know, not the one in the message asking for money.
• Pay only against an official invoice in the company's name, and keep the receipt.
• Ask for the VIN and auction lot number. You can see the listing on Copart or IAAI and run a history report.
• Ask for the bill of lading once the car is shipped. It shows the car, the vessel and the consignee.
• Visit or video-call before buying a car "in Ghana".

How Prime Needs handles payments

We never publish account numbers on this website or social media. Payment details come only on our official invoice, from auto@primeinfo.tech. Before you pay, call +233 24 495 8517 to confirm them. We will never ask you to pay into a personal account, and our bank details do not change by message.